Refund policy

Refund Policy

Our goal is simple: we want you to be completely happy with your purchase. If you aren't satisfied with your order for any reason, we're here to help.

30-Day Happiness Guarantee You have 30 days from the date of delivery to request a refund or exchange.

How to Start a Return To start the process, please email us at ops@loomwipes.com with your order number and the reason for your request. Our team will review your message and get back to you within 24-48 hours with instructions on how we will make it right.

Refunds Once your request is processed, a refund will be issued back to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Questions? If you have any questions about our policy, please reach out to us at ops@loomwipes.com.